WHAT IS INCLUDED IN THE STARTER PACK?
You get to choose your onyx or marble stone holder, pair it with your favourite candle refill, and complete your experience with a selection from our Discovery Sets.
HOW MANY SHIPMENTS ARE REQUIRED FOR A SUBSCRIPTION?
To enjoy our exclusive member discounts, reward dollars and free shipping, we require a minimum commitment of 3 additional refill shipments after your initial order today.
IF IT'S A PRE-ORDER, WHEN DO I PAY?
Our small-batch stone holders often sell out before they arrive. Secure yours today with a pre-order! Pay for your starter pack now, and once it’s shipped, your subscription begins. You’ll only be billed for your next refill three months after receiving your starter pack.
WHAT IF I DONT LIKE MY FIRST SCENT?
If the first scent isn’t quite what you imagined and you’ve discovered a new favourite from our samples, no worries! We have an easy exchange process—just send us an email, and we’ll arrange for the right scent to be sent out to you promptly.
CAN I CHOOSE A DIFFERENT SCENT FOR MY NEXT SHIPMENTS?
Absolutely! You have complete flexibility to switch up the scents for your future shipments. Just log in to the member area and make your selection before your next shipment is processed.
HOW MUCH ARE THE REFILL SHIPMENTS?
As one of our VIP members, you enjoy exclusive discounts on your candle refills. If you choose one refill, you’ll receive a 10% discount, making it just $59. But here’s the best part—the more refills you add, the bigger the savings, with up to 30% off! And to sweeten the deal even more, you’ll always enjoy free shipping.
WHAT IF A SUBSCRIPTION ISNT RIGHT FOR ME?
We understand that a subscription isn’t for everyone, and we want everyone to enjoy our one-of-a-kind pieces. That’s why you can choose the one-time purchase option, allowing you to enjoy the glow without any commitment. Just a heads up, though—the perks are exclusive to our members.
CAN I CHANGE THE SHIPMENT FREQUENCY?
Fun fact: Our customers typically take about 80 days to burn through their refills, so we’ve set the default frequency at 3 months. But we know everyone burns at their own pace, so you have the flexibility to adjust your shipment frequency to every 1-4 months in your member area.
WHAT DO I DO WITH THE EMPTY REFILLS?
We are in the early stages of implementing a return program where you can return your empty refills to us. Stay tuned…
HOW CAN I GIFT THIS?
Stay tuned as we have the perfect gifting option coming very soon!
HOW COME I CAN'T USE AFTERPAY ON MY SUBSCRIPTION?
Sadly Afterpay doesnt have this functionality so it will not appear as a payment option.
Maksym, Sydney, AU
This holder is made of beautiful stone and would look awesome in any interior ❤️
test, test, AU
Gorgeous! I have six and have bought several more for gifts. Everyone loves them. Heavy, great quality, look great anywhere in the house. Gorgeous! I have six and have bought several more for gifts. Everyone loves them. Heavy, great quality, look great anywhere in the house. Gorgeous! I have six and have bought several more for gifts. Everyone loves them. Heavy, great quality, look great anywhere in the house. Gorgeous! I have six and have bought several more for gifts. Everyone loves them. Heavy, great quality, look great anywhere in the house.
Maksym, Sydney, AU
I love the discovery scent because I got to smell all of the scents before I get my next refill! I love them all, so hard to choose!
Maksym, Sydney, AU
wr
Maksym, Sydney, AU
I am absolutely in LOVE with my Natural Onyx candle holder. This one is in my living room, and I love all the variations of color throughout. So unique and luxe.
Maksym, Sydney, AU
I love it! Thank You TL!😜
test, West Hollywood, GB
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Maksym, Sydney, AU
jb
test, test, DK
The packaging was absolutely gorgeous. Made for a perfect unboxing experience.